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The payments you make are non-refundable and are billed in advance. There will be no refunds of any sort or future credits for partial months usage of the service. Upon accessing our private members center, or accessing our virtual software which both require a paying account, you have received the full value of your subscription and will not be eligible for any refund or credit.
1. The charge will show up under as different company name on your bank statement. This can be confusing, please contact us if you don’t recognize. a charge before calling your bank for dispute. The descriptor is - RZ Doegech Trade
2. The processing bank is based in Asia/China so this transaction amount will be converted in CNY (Chinese Yuan) before processing and it will differ slightly from the order total on your bank statement due to fluctuations in forex rates.
3. If your card is not going through you may need to call your bank to activate cross border transaction permission on your card. This will take about 5 minutes.
4. It could also be that your bank is blocking the transaction because it is overseas. In that case you would call your bank and request pre-authorization for an Asia/China transaction.
5. You have 5 attempts to do a successful transaction before your email address / IP is locked for 24hours.
1. The charge will show up under as different company name on your bank statement. This can be confusing, please contact us if you don’t recognize. a charge before calling your bank for dispute. The descriptor is - RZ Doegech Trade
2. The processing bank is based in Asia/China so this transaction amount will be converted in CNY (Chinese Yuan) before processing and it will differ slightly from the order total on your bank statement due to fluctuations in forex rates.
3. If your card is not going through you may need to call your bank to activate cross border transaction permission on your card. This will take about 5 minutes.
4. It could also be that your bank is blocking the transaction because it is overseas. In that case you would call your bank and request pre-authorization for an Asia/China transaction.
5. You have 5 attempts to do a successful transaction before your email address / IP is locked for 24hours.
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